Shipping policy
Last updated: May 15, 2026
Thank you for shopping with us. Please review our Shipping Policy carefully before placing an order.
Order Processing
Orders are typically processed within 1–3 business days after payment is confirmed.
Orders are not processed or shipped on weekends or public holidays.
During periods of high demand, processing times may be slightly delayed.
Shipping Times
Estimated delivery times vary depending on the destination and shipping carrier.
Delivery estimates are provided for guidance only and are not guaranteed.
We are not responsible for delays caused by:
- Shipping carriers
- Customs clearance
- Weather conditions
- Incorrect shipping information provided by the customer
- Other factors outside our control
Shipping Costs
Shipping costs are calculated at checkout based on the customer’s location and selected shipping method.
Any customs duties, import taxes, or additional fees imposed by the destination country are the responsibility of the customer.
Tracking Information
Once your order has been shipped, tracking information will be sent to the email address provided at checkout.
Please allow time for tracking updates to appear.
Incorrect Addresses
Customers are responsible for providing accurate shipping information.
If an incorrect or incomplete address is provided and the order is returned to us, the customer may be responsible for additional shipping fees to resend the package.
Lost or Stolen Packages
We are not responsible for lost or stolen packages marked as delivered by the shipping carrier.
If you experience an issue with delivery, please contact the shipping carrier directly.
Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery and include photos of:
- The shipping package
- The product
- Any visible damage
We will review the issue and work toward a suitable solution.
Contact
If you have any questions regarding shipping, please contact us through our store’s contact page or support email.